TERMS OF SERVICE

OVERVIEW

Welcome to Aureva! The terms "we," "us," and "our" refer to Aureva. Aureva operates this shop and website, including all related information, content, features, tools, products, and services, to offer you, the customer, a tailored shopping experience (the "Services"). Aureva uses Shopify to provide the Services to you.

The terms below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you have reached at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, have purchased, or manage.

To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you hold all rights necessary to provide this information.

You are solely responsible for the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that colors or the appearance of products may vary depending on the device used, as well as its settings and configuration, compared to the display on your screen.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or will be identical to the display in our online shops.

All product descriptions may be changed at any time at our sole discretion without prior notice. We reserve the right to discontinue any product at any time and to limit the quantity of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Aureva reserves the right to accept or decline your order at its sole discretion for any reason. Your order is not deemed accepted until Aureva has confirmed acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Aureva may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, or modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject solely to our Refund Policy regarding returns or exchanges.

You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may be changed at any time without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed, as indicated in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs, or import fees.

Prices listed in our online shops may differ from prices in physical stores or in online or other shops operated by third parties. We may occasionally offer promotions for the Services that affect pricing and are subject to their own terms, independent of these Terms. In the event of a conflict between the promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) charges you incur will be honored by your credit card company; and (iv) you will pay the charges you incur at the stated prices, including shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand off products to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, advertisements, images, graphics, product reviews, video and audio content, as well as their design, selection, and arrangement, are the property of Aureva, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property law.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants you any license or other rights to any patents, trademarks, copyrights, or other intellectual property of Aureva, Shopify, or third parties, nor shall anything be construed to that effect. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted are reserved by Aureva.

Aureva's names, logos, product and service names, designs, and slogans are trademarks of Aureva or its affiliates or licensors. You may not use these trademarks without Aureva's prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be granted access to third-party customer tools through the Services, which we neither monitor nor control nor influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or related to your use of optional third-party tools.

Use of the optional tools offered on the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the relevant third-party providers make their tools available.

We may also offer new features through the Services in the future (including the provision of new tools and resources). Such new features will also be considered part of the Services and subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not liable for any damages related to your access to third-party websites or your purchase or use of products, services, resources, or content on such websites. Please review third parties' policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify's relationship to your shop and should not be removed or altered.]

Aureva uses Shopify to provide you with the Services. However, all sales and purchases you make in our shop are made directly with Aureva. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Aureva, including any injuries, damages, or losses resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Aureva.

SECTION 10 – PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy Policy, available here, and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be shared with Shopify and with third parties who may be located in countries other than your country of residence, in order to provide you with services. Further details on how we, Shopify, and our partners use your personal information can be found in our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, edit, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.

You further represent and warrant that: (i) you own or hold all rights necessary in the Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) keep your Feedback confidential, (2) pay any compensation for your Feedback, or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyrights, trademark rights, rights of personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, nor any computer viruses or other malware that could disrupt the operation of the Services or related websites. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you create and for its accuracy. We assume no responsibility and no liability for any Feedback posted by you or by any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Services may contain information that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, or to cancel orders if any information is inaccurate (even after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not use or access the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other persons; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or arrange to send, any advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or organization; or (i) to otherwise engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Aureva, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or other malicious code that will or may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, or pretexting in connection with the Services; (e) use any robot, spider, scraping or data collection and extraction tool, automated device or process, AI tools (such as agentic AI), or other automated or manual means to access the Services; or (f) interfere with, circumvent, or undermine the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (the "Agent Terms") applies where you deploy, permit, enable, or cause an agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of, or under the instruction of, a person or organization, and that may operate without direct oversight on behalf of, or using the device of, an individual.

14.2 No agent may access, use, or interact with the Services unless it identifies itself as such at all times and acts strictly in accordance with the requirements set out in Section 14.4. Furthermore, no agent may access, use, or interact with the Services if we have instructed the agent to refrain from accessing, using, or interacting with any Service.

14.3 We may, including through technical measures, restrict whether and how an agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request originates from an agent, and disclose the agent's name, by including the following in the request's User-Agent string: "Agent/[Agent Name]"; (ii) not conceal or obscure the fact that access, use, or interactions originate from an agent, including by (a) mimicking human behavior or human interaction patterns, or (b) solving or bypassing CAPTCHAs or other measures designed to distinguish between computer and human use; (iii) respond truthfully to any question or prompt intended to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measures designed to block, restrict, alter, or control whether and how agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time, without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided on or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or by any other visitor to the Services, or by anyone who may be informed of any of its content.

UNLESS OTHERWISE EXPRESSLY STATED BY AUREVA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AUREVA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Aureva, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party arising from or related to (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of any third party, or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, provided that a failure to promptly notify you will not relieve you of your obligations except to the extent you are materially prejudiced as a result. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which may not be unreasonably withheld). You agree to cooperate in the defense of any claims subject to indemnification, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or with respect to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempted assignment is void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms of Service, and any separate agreements whereby we provide you with Services, shall be governed by and construed in accordance with the laws of, and subject to the jurisdiction of the federal and state or territorial courts located in, the jurisdiction where Aureva is headquartered. You and Aureva consent to the venue and personal jurisdiction of such courts.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of, or access to, the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to support@byaureva.com.

Our contact information is listed below: support@byaureva.com AUREVA